top of page

Filling your home with fragrance

Store Policies: Text
Room Spray.jpg


Transparency and Care

In today’s online market, honesty is the best policy. That’s why we designed the most generous and transparent store policy for our customers. Read below to learn more and don’t hesitate to contact us with questions!

Store Policies: Store Policies
Square Reed Diffuser 2.jpg


When will I receive my order?

We aim to dispatch orders within 2 – 3 days.  However, there may be time delays during busy periods as our products are lovingly handmade in small batches.

Store Policies: Shipping Policy


We are confident you will be happy with our products.  However, if for any reason you are not satisfied with your purchase, you can request a refund within 14 days of purchase as long as the product is in the original condition and unused.  Just send us an email to

A refund will automatically be applied to your original payment method and we will notify you by email.  The customer is responsible for paying the shipping fee to return the item and the cost of return shipping of a new product will be deducted from your refund.

Round Simmering Granules.jpg
Store Policies: Return Policy
bottom of page